Common Major Incidents We See In Order Of Popularity…

I would also call this “What are you so afraid of?”. This small list is gathered after supporting Small Businesses in the Phoenix Metro Area (Mesa, Tempe, Chandler, Phoenix, East Valley, Arizona) for 23 plus years. These are the events that cause disruption and expense. With a little preparation these events can become minor speed-bumps if they even occur at all – but that is another conversation. Here is what we see day in and day out:

Internet Connectivity Failure

• Intermittent Outages from ISP

• Outage for Minutes, Hours and even Days

Power Spikes and Outages

• Especially in the Phoenix Monsoon Season

• Typical in Industrial or Mixed Use Spaces

• Most Server Installations at our scale share power with other faulty, overloaded devices

Virus/Malware Attacks

• Infections of key workstations stop Vital Processes

• Infected workstations have spread to servers and other workstations

• Privately hosted Exchange Server see attacks in many forms (direct and through blacklist abuse)

Server Failures

• Hard Drives Lost individually or all together

• Severe Software/Operating System Failures

• Power Supplies

• Motherboards and Critical components like memory and processors

Connectivity Hardware Failures

• Routers

• Switches

• Wireless Links

Vital Software

• Interconnect software between offices (VPN)

• Key critical software patches or database failures (Accounting, Scheduling etc)

• Data corruption stemming from software failure

Theft

Sophisticated hacking

By no means is this all that can happen.Technology is complex. Every day it seems we see more and more new things. But rest assured, Granite is here to help.